
Customer FAQs
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We offer a Next Day Delivery service if you order before 12noon, Monday-Thursday. If you order after this time, your order will be dispatched the next working day. If you don’t want next day delivery, you can choose a specific date for delivery when you check out.
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Of course - leave your message in the ‘add notes’ section at checkout and we’ll handwrite it and tuck it in your box.
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You absolutely can choose a specific date for delivery, but please note, no deliveries are made on the weekends. If you choose a weekend date, your order will be delivered on the Friday before.
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Absolutely! Whether you’re looking to impress clients, reward your team, or add a local touch to your next event, we offer bespoke corporate gifting options to suit your needs. From branded packaging to personalised notes, we’ll work with you to create something thoughtful and delicious. Just get in touch to chat through the details!
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You can of course order more than one box, but to ensure they go to the individual address, you’ll need to create a new order for each delivery. Thankfully we have quick ways to checkout to make this a little easier!
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Over 95% of the produce is sourced from exceptional South West producers and businesses. On rare occasions, we include a thoughtfully chosen item from further afield - always to complement the box and uphold our commitment to quality.
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Absolutely - your security is a top priority. Our website uses secure encryption, and all payments are handled by Stripe, a trusted payment partner used by millions of businesses worldwide. So you can shop with confidence. More here
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We are always looking to find the very best producers in the South West, so yes - please do get in touch!
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We’re always happy to hear from you, get in touch here.